ნიკოლოზ მენთეშაშვილი
სამოტივაციო წერილი
Experienced manager with a proven track record in streamlining operations, optimizing processes, and fostering operational resilience in high-stakes environments. My expertise includes ISO standards (9001, 14001, 45001, 17020, 22301 & 19011), strategic planning, and standard formalization. I have successfully led teams through complex changes, developed SOPs, policies, and guidelines, and ensured compliance with industry standards.
განათლება
Graduated with a concentration in Management. Worked on a full-scale business plan as part of a team project, creating the idea of "Lerno," an online platform designed to assist students preparing for university entrance exams in Georgia. This experience involved developing a comprehensive business model, market analysis, and operational strategy.
სამუშაო გამოცდილება
Led cross-functional teams to develop and execute business continuity and resilience strategies, ensuring operational effectiveness during incidents. Contributed to the formalization of key processes, including business continuity plans, standard operating procedures (SOPs), and risk management frameworks, in line with ISO 22301 (BCP ISO) standards. Actively participated in the Incident and Crisis Management Committees, shaping the company's approach to risk and recovery.
Directed the integration of ISO standards (9001, 14001, 45001, 17020) and led ISO 19011 audits, improving internal processes and ensuring compliance with quality and safety regulations. Managed the development of quality-related documentation, such as policies, procedures, and guidelines, while contributing to the Quality, Health, Safety, and Ethics Committees.
Managed all aspects of strategic business units, overseeing operations, process optimization, and team management to drive performance. Developed and implemented operational documentation, including SOPs, guidelines, and performance standards, to ensure efficiency and alignment with business goals.
Launched and scaled a chain of Georgian cuisine restaurants in Dubai, overseeing recruitment, contractor relations, and project management. Developed operational documentation, such as SOPs and process guidelines, to maintain quality and efficiency across locations.
Contributed to organizational development projects, focusing on improving client operations through the creation of SOPs, policies, and performance management systems. Applied ISO 9001 standards to streamline processes and ensure compliance with international quality benchmarks.
Developed job descriptions and organizational structures, optimizing internal processes through the creation of standardized guidelines and procedures to improve operational efficiency.
Managed day-to-day operations, ensuring smooth business performance. Led the creation and implementation of operational documents, including policies, SOPs, and guidelines, to standardize processes and enhance consistency across departments.
